Service Requests for Non-Emergency Maintenance

Using the 24-hour on-line Service Request Form you are able to submit your requests for routine maintenance work. Simply complete the on-line Service Request Form below with detailed information.

Fill out the form and press the Submit button to send your request to the Service department. The following fields are required (*).

 Security code
 
 

When to call 9-1-1

  • Call 9-1-1 if you smell smoke or see fire. If you are in a building that is on fire, evacuate immediately and call from outside the building.
  • Call 9-1-1 if there is a medical emergency.
When in doubt, always call 9-1-1 first.

AFTER CALLING 9-1-1 TO REPORT A FIRE OR ANY OTHER EMERGENCY, IMMEDIATELY CALL YOUR PROPERTY'S MAINTENANCE OFFICE

Call for a prompt response

  • if you detect gas odor
  • if your Carbon Monoxide Alarm sounds
  • if your Smoke Alarm sounds
  • if you have no heat or electricity
  • if there is a backup or flooding in your apartment
  • if there is a broken water pipe or cannot shut off the water
  • if there is sparking in electric panel or outlet
  • During normal business hours the Service Office at:
    (203) 288-2405.
  • During non-business hours the Emergency Service
    Team
    at: (203) 767-2529.