Excellent

Thank you for the prompt repairs.

I walked into the management office at 8:30 am on a Monday morning because our microwave died over the weekend. Isaac (the superintendent) came with me right then to check it out, promised to replace it within 48 hours, and it was replaced with a brand new microwave when I came home at 6 pm that same night! Thanks Sue and Isaac!! You're the best!

My smoke detector was beeping all night to let me know the battery needed replacement: Isaac came as soon as I notified the office despite the fact that there was another emergency in the complex - I only wish o didn’t have to go through the main # to get to the office e; I can’t always stop by with a request ... thank you ladies in the office

As always... perfect job 👍🏻

The work was done quickly. Everything was explained to us. The place was left clean.

Excellent customer service as usual.

Derek came up to see the washing machine! It was a slight glitch! Derek is a terrific person who takes care of situations that arise! He is an “asset” to The Promenade!! Very capable and well-liked by all the tenants in the building!!!

👏🏻 Good job

Prompt and effective service.

I submitted a service request in the evening (after 9 pm). The guy from maintenance contacted us about 10 pm. Everything was fixed very quickly. We didn't need to wait until the next business day.

Very helpful

They did a very professional job in an efficient way. Thanks.

THANK YOU to all who responded to our need so quickly and efficiently! The managers at the Commons and the maintenance men were wonderful...as always! We are grateful!

The job was done promptly and we are satisfied. Thanks!

The supers from for the USR team were very, very helpful and were trying to get my dryer repaired in a timely manner. Appreciate their help.

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....