I definitely feel I made the right choice of apartments when I moved to Birchwood Park. The Property Manager, Sara, and her staff, Tracie and Carrie, made my move so easy – from showing me my different apartment options to the actual move in – they were always available to answer any questions by phone or email. Now that I have moved in, the apartment is just perfect for me – lots of room, high ceilings, natural light, spacious closets, balcony, parking underneath building , and so much more. The maintenance staff is on top of everything and Victor, the super, is always willing to help whenever needed . The grounds surrounding the complex are just beautifully landscaped and well maintained. I can’t say enough good things about my move to Birchwood – made downsizing to an apartment the best move I could have made and I’m still close to all the things that I love about living in Cranford!!

Shortly after moving into Birchwood Park, I invited friends to social distance on the newly furnished terrace at Birchwood Park. One of my friends commented that it was so pleasant being here and felt like living at a resort! I LOVE my apartment. It’s bright and sunny and spacious. The staff is helpful and courteous and the super is responsive to any problems that arise. Leaving my home was bittersweet but coming here has made the transition so much easier.

great service

Excellent!

Q was very respectful and professional. I like that he wore coverings over his shoes and gloves.

Extremely happy with respectful, timely service

One bathroom door was locked from outside. I was very anxious and called the management for assistance. Soon, one of the managers and the onsite superintendent came and helped me opened the door. They replaced the lock. The repair process was not as easy as I imagined. I would like to express my sincere appreciation to them for their prompt and professional service.

Although the issue is resolved after multiple attempts, there is little more work to get completed. Due to the leak, there are stains on the ceiling and paint is peeling off at many places. No one came to fix this yet.

Service completed as requested & noise has subsided. Thank you!

It was very good service

Very pleased with the quick turnaround time to fix the problem with our toilet.

Great service

Responded quickly and helped out situation. Thank you very much.

Came to replace my window. Work was done quickly!

The Kinnelon Ridge management and maintenance team were immediately responsive to my request for replacement light bulbs for the fixtures outside Building 10. Hats off to Amal, Ann, George, and Joe for their dedication.

Quick service

Very good and responsive

Very friendly and efficient workers !

Very responsive and fixed the issue completely.

Excellent.

The site was user friendly. Additionally, all of the staff are always available and accommodating.

Painters did a very thorough job

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Completed very promptly thanks

Unfortunately, I do not remember the gentleman’s name, but it wasn’t Bob LOL! He was very professional and was kind and polite. I was very happy with the services provided.

Robert came and I need to use the dryer to see if the problem is solved

The experience was fast and done correctly.

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

He did a great job. I think I may still have a problem with the light fixture. It flickered when I turned it on.

Csabba was very professional!

Happy with quick response to my issue

Asked maintenance to replace light bulbs and within an hour it was done

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

The service was timely (same day), and the problem was fixed. Thank you.

Great Job!!!! They were courteous, efficient, and got the job done quicky!

The person who came was very efficient, friendly, and informative.

na

Great job

The ONLY issue is that there isn’t any recycling beyond cardboard. Other than that I LOVE The Commons!! It’s safe, quiet and the management is excellent.

knew what to do; and did it right away!!!

We moved in on June 1st 2020. We have been thoroughly impressed with office staff, super and the property manager. They have been extremely accommodating to our request and ensuring that comfortable stay in the community. Tha

Quick response as usual

fast and friendly

I clogged my sink and someone came immediately to fix the problem

Maintenance team responded quickly, and fix the issue within an hour. Always very kind and helpful. We appreciate their hard work. Thank you

Always good at Maintenance - Just a suggestion kitchen & bathroom cabinets are in very bad shape and carpet is also needs an uplift but still ok as I said cabinets need an uplift for sure!

Request was carried out in a timely manner. Thanks!

Thank you very much for the Quick response

The required job was done to our satisfaction

Fixed without us being here! Like a miracle

My service issue was handled perfect; the super addressed it and repaired it in a very prompt and efficient manner! Thank you very much!

Great work

THE WORK MAN SHOP WAS GREAT

Very good service prompt and done well. Still have problem with siding on balcony. Water heater was excellentl

The issue was taken care of appropriately

The problem was remedied to my satisfaction

Ada and Alberto, Nice to have a fully functional microwave again. Thank You!