My request and my feedbacks/ and things that need to be done was not taken cared right away, I did my part on telling the staff the things that need to be done. Eventually it was taken cared for, which I appreciated it. It takes two to Tango right!!!!! It is an ongoing process of knowing both sides. Thank you, and I hope the Butler staff will continue to get things right to have a customer satisfaction...

He came when they said he would come. And didnt take long to fix it. And it works! So..yayyyy. thank you

They were great

They replaced my hot water heater quickly

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

I didnt even realize our water heater wasnt working. I left the house and our neighbors called. The service was done before we even got home. Thank you!

Super was not available on the day of the issue, but Two elderly gentlemen came over and solved the problem.

The Kinnelon Ridge management and maintenance team were immediately responsive to my request for replacement light bulbs for the fixtures outside Building 10. Hats off to Amal, Ann, George, and Joe for their dedication.

Quick service

Great service. The way Marina handled the request was quite ex ordinary. She is been very quick responsive and responded in a polite manner. Thanks for her golden support and help to get the things done on time.

Marina is been very supportive and quickly responded for all my request. She is very polite and the way she handled our request was fabulous. Thanks a lot Marina.

Excellent team

Great

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Quick and prompt service!

The problem was thoroughly and honestly explained and was resolved in the anticipated time.

I’ve never had a problem at Lakeview Gardens. I lived in a 2 bedroom apartment for over 5 years and when my son got married, I decided to downsize. The office staff is amazing and made it an easy transition. Maintenance is equally amazing and did an outstanding job upgrading my one bedroom apartment.

Prompt & fixed right. Thank you !

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Maintenance was very helpful to fix my problem.

Bob was able to resolve the issue with no problem. He is a true asset to Pondview Estates property.

Completed very promptly thanks

Unfortunately, I do not remember the gentleman’s name, but it wasn’t Bob LOL! He was very professional and was kind and polite. I was very happy with the services provided.

Rapid response. Brought in a specialist who worked on it until it was fixed. Great job! Thanks guys.

U r awesome

Prompt response and very respectful

Replaced carbon monoxide alarm in a timely manner.

It was good, I wish the service men understand better English so we can properly address our issues. These service men walk all over the place without any foot covers in their muddy boots which I hate it. Management should tell them to use boot covers when they enter the tenant apartment.

Very good

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Very Quick Service.

Response was quick and problem was fixed.

great work

it was good... but i have asked for Ant and mouse issue as well which was not addressed yet