I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

One bathroom door was locked from outside. I was very anxious and called the management for assistance. Soon, one of the managers and the onsite superintendent came and helped me opened the door. They replaced the lock. The repair process was not as easy as I imagined. I would like to express my sincere appreciation to them for their prompt and professional service.

Although the issue is resolved after multiple attempts, there is little more work to get completed. Due to the leak, there are stains on the ceiling and paint is peeling off at many places. No one came to fix this yet.

Service completed as requested & noise has subsided. Thank you!

It was very good service

Very Good

Quick and courteous service.

Job was done in a couple of minutes though wait time was longer

Great

The issue was handle quickly with appropriate safety measures for the occupants and staff.

Very pleased with the quick turnaround time to fix the problem with our toilet.

Great service

Responded quickly and helped out situation. Thank you very much.

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Professional

As always quick response. Though the window fixing required additional parts which weren't' available and no one showed up later on. But still quite satisfied with the quality of the service.

Problem solved quickly

Excellent

Called at 8 am, they had a guy here by 9:30 , new air conditioner by 10:00. He even explained the remote to me. Clean, courteous.

Called to report wasp nest( that i had already sprayed the night before ), the maintenance guy was here removed it and gone in 15 minutes.

Fantastic, the sink caulking looks so great!

The first maintenance really didn’t do much but the second one John he fixed the light and check the temp and fan on it. Also we mentioned the heat in the apartment didn’t seemed to be working right and he checked it out and fixed it for us. The first maintenance told us it was working fine but we new it was so John did a good job fixing the microwave and heat.

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

The Kinnelon Ridge management and maintenance team were immediately responsive to my request for replacement light bulbs for the fixtures outside Building 10. Hats off to Amal, Ann, George, and Joe for their dedication.

Quick service

Very good and responsive

Very friendly and efficient workers !

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Millbrook Village is an awesome place to live. The apartments are super clean and spacious and a very quiet and peaceful place. The only thing I did not like is there is no washer & dryer in each apartment and the rent is little too high.

Very satisfied with the replacement of our air conditioning unit. Courteous and efficient! Excellent !!

Very nice service👍❤️

They came right away and solved both my problems in a very timely fashion. I was very happy with the service. Thanks

The guys always do a great job for me. And..... I am grateful C. Steele 30 Tudor Ct

No comment

Excellent

Great job

I called in with short notice of a broken window and the repairs were done promptly, perfectly and as usual left the place in perfect order as in you would not tell any repairs had been done....

Maintenance was very helpful to fix my problem.

Bob was able to resolve the issue with no problem. He is a true asset to Pondview Estates property.

Completed very promptly thanks

Unfortunately, I do not remember the gentleman’s name, but it wasn’t Bob LOL! He was very professional and was kind and polite. I was very happy with the services provided.

Good

As usualThey do great work

Tisa guide me in the right direction and helped me a lot for all the paperwork and

Someone came to fix the heater problem promptly. He was courteous. We did finally get our heat. But now the problem is that the heat does not turn off even when we set it at 0. Sometimes it becomes too hot even if we open the windows. That is why I gave 4 stars instead of 5.

He did a great job. I think I may still have a problem with the light fixture. It flickered when I turned it on.

Csabba was very professional!

Happy with quick response to my issue

Asked maintenance to replace light bulbs and within an hour it was done

If you talking about the exterminator, he did not spray anything in my apartment. He supposed to be getting some items back to me for my problem. Thanks And, he supposed to check back with me next time he's in town.

Very responsive, understanding and good at guidance. Very much appreciated during COVID 19

Job well done!!

Carlos is always helpful and does a great job. Thank you again

Issue was fixed fast and friendly, very helpful.

Great

They fixed everything perfectly and quickly

great job

They came between the time you said and they fixed the problem

The toilet is fixed.

The staff came right away and took care of the problem.

Well done. Timely response and fixed the leak in the basement. Also, changed the air filter. Thank you.

Maintenance issue was acknowledged promptly and resolved thereafter.

Excellent customer service!!! Great maintenance team. Very professional with respectable attitude!

Great service and super fast service

The problem my family was having with our toilet was repaired quickly, and safely.

Fast response

Work was done in a timely manner

They took care of it the moment we called it in..:)

It was taken care of immediately...:)

Was prompt and took care of the problem

This time around, you guys did a good job of replacing my dishwasher quickly. Thanks a lot.

The service was done professionally and I'm happy very happy with it

The job was done.

Excellent support..

Prompt and courteous service

It was excellent

Excellent

🙂

Elvis came quickly to my apartment and resolved the issue in a very courteous manner. Thank you.

Very pleasant and got the job done

Great service! Thank you!

Response was quick and problem was fixed.

great work

it was good... but i have asked for Ant and mouse issue as well which was not addressed yet

Thanks

Always good at Maintenance - Just a suggestion kitchen & bathroom cabinets are in very bad shape and carpet is also needs an uplift but still ok as I said cabinets need an uplift for sure!

Request was carried out in a timely manner. Thanks!

Thank you very much for the Quick response

The required job was done to our satisfaction

Very good service prompt and done well. Still have problem with siding on balcony. Water heater was excellentl

The issue was taken care of appropriately

The problem was remedied to my satisfaction

Ada and Alberto, Nice to have a fully functional microwave again. Thank You!